The Student Contract
Our responsibilities
Our responsibilities to you include legal obligations under consumer law, which include making sure you can easily find important information about:
- The University
- Your course
- Other aspects of University life
When you accept an offer of a place, you enter into a contract with the University which includes obligations on both sides. The main terms you need to be aware of are set out in the Terms and Conditions which are available below. The Terms and Conditions also explain which documents form the contract you will be entering with the University.
Your responsibilities as a student include:
- Attending the University and engaging fully with your studies whether in a formal teaching environment, in group work with your peers or in self-directed study
- Following the rules, regulations, policies and procedures applicable to you as a student (the Academic Regulations and other relevant policies and procedures)
- Paying your fees
Our Terms and Conditions
Academic Regulations and other relevant policies and procedures
The Academic Regulations and other policies and procedures below will apply to you as a student. It is important that you are aware of them and understand their relevance to you. Please note that there may be additional policies that will apply to you which are specific to your Faculty or School.
Academic Regulations and other relevant policies and procedures
Please note that the Academic Regulations and the policies and procedures below may be subject to some revision. In the event that any changes are made during this academic year, the relevant document will be marked with an asterisk * and details of the changes made can be found in Academic Year 2024/25 Changes to Academic Regulations, Policies and Procedures of the Student Contract. Where necessary, further communications with applicants and students will follow.
Academic policies
- Undergraduate and Postgraduate Taught Academic Regulations 2023/24
- Birmingham City University Academic Regulations 2023-24 - sixth edition
- Change of Circumstances Policy
- Late Submission of Assessment Policy
- Student Attendance and Engagement Policy
- Extenuating Circumstances Procedure
- Instructions to Candidates in written examinations
- Intellectual Property policy
- Assessment and Feedback Policy
- Emergency Regulations
Tuition Fees/Finance policies
- Tuition Fees Payment Policy*
- Sanctioned Countries Policy
- Refund and Compensation policy for course closures - See Annex 1 to Student Protection Plan
Student Governance procedures
- Guiding Principles for Complaints and Appeals
- Student Complaints Procedure
- Academic Appeals Procedure
- Student Disciplinary Procedure
- Academic Misconduct Procedure
- Student Suspension Guidance
- University Panel Guidance
- DBS Panel Guidance
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
- Drug and Substance Misuse Policy
- Students with Criminal Convictions Policy and Procedure
- Respect at BCU
Student Governance procedure documents
- Formal Academic Appeal Review Request form
- Formal Academic Appeal form
- Formal Complaint Review Request form
- Formal Complaint form
IT
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
- Student Password Policy
Library
General
- Data Protection Policy
- Privacy Notices
- Safeguarding Policy and Process
- Student Protection Plan
- Access and Participation Plan 2019/20
- Student Disability and Mental Health Policy
- Reasonable Adjustments Panel
Accommodation
Where students wish to reside in University accommodation, they are required to enter into a separate contract (a licence) with the University. See further information on the licence. Please note this contract only applies to University managed accommodation namely University Locks. Other providers and private landlords will have their own separate terms and conditions which students should consider carefully before accepting. Students are advised to obtain independent legal advice before signing any legally binding agreements.
Please note that the Academic Regulations and the policies and procedures below may be subject to some revision. In the event that any changes are made during this academic year, the relevant document will be marked with an asterisk * and details of the changes made can be found in Academic Year 2023/24 Changes to Academic Regulations, Policies and Procedures of the Student Contract. Where necessary, further communications with applicants and students will follow.
Academic policies
- Undergraduate and Postgraduate Taught Academic Regulations 2023/24*
- Birmingham City University Academic Regulations 2023-24 - sixth edition*
- Change of Circumstances Policy
- Late Submission of Assessment Policy
- Student Attendance and Engagement Policy
- Extenuating Circumstances Procedure
- Instructions to Candidates in written examinations
- Intellectual Property policy
- Assessment and Feedback Policy*
- Emergency Regulations
Tuition Fees/Finance policies
- Tuition Fees Payment Policy
- Refund and Compensation policy for course closures - See Annex 1 to Student Protection Plan
Student Governance procedures
- Guiding Principles for Complaints and Appeals
- Student Complaints Procedure
- Academic Appeals Procedure
- Student Disciplinary Procedure
- Academic Misconduct Procedure
- Student Suspension Guidance
- University Panel Guidance
- DBS Panel Guidance
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
- Drug and Substance Misuse Policy
- Students with Criminal Convictions Policy and Procedure
- Respect at BCU
Student Governance procedure documents
- Formal Academic Appeal Review Request form
- Formal Academic Appeal form
- Formal Complaint Review Request form
- Formal Complaint form
IT
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
- Student Password Policy
Library
General
- Data Protection Policy*
- Privacy Notices
- Safeguarding Policy and Process
- Student Protection Plan
- Access and Participation Plan 2019/20
- Student Disability and Mental Health Policy
- Reasonable Adjustments Panel
Accommodation
Where students wish to reside in University accommodation, they are required to enter into a separate contract (a licence) with the University. The licence and further information can be found here. Please note this contract only applies to University managed accommodation namely University Locks. Other providers and private landlords will have their own separate terms and conditions which students should consider carefully before accepting. Students are advised to obtain independent legal advice before signing any legally binding agreements.
Please note that the Academic Regulations and the policies and procedures below may be subject to some revision. In the event that any changes are made during this academic year, the relevant document will be marked with an asterisk * and details of the changes made can be found in this document. Where necessary, further communications with applicants and students will follow.
Academic policies
- Birmingham City University Academic Regulations 2022-23 - fifth edition*
- Change of Circumstances Policy*
- Late Submission of Assessment Policy*
- Student Academic Engagement Policy*
- Extenuating Circumstances Procedure*
- Instructions to Candidates in written examinations
- Intellectual Property policy
- Assessment and Feedback Policy
Tuition Fees/Finance policies
- Tuition Fees Payment Policy*
- Refund and Compensation policy for course closures - See Annex 1 to Student Protection Plan
Student Governance procedures
- Guiding Principles for Complaints and Appeals
- Student Complaints Procedure
- Academic Appeals Procedure*
- Student Disciplinary Procedure
- Academic Misconduct Procedure
- Student Suspension Guidance
- University Panel Guidance
- DBS Panel Guidance*
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
- Drug and Substance Misuse Policy
- Students with Criminal Convictions Policy and Procedure
- Respect at BCU
IT
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
- Student Password Policy
Library
General
- Data Protection Policy
- Privacy Notices
- Safeguarding Policy and Process*
- Student Protection Plan
- Access and Participation Plan 2019/20
- Student Disability and Mental Health Policy*
- Reasonable Adjustments Panel
Accommodation
Where students wish to reside in University accommodation, they are required to enter into a separate contract (a licence) with the University. The licence and further information can be found here. Please note this contract only applies to University managed accommodation namely University Locks. Other providers and private landlords will have their own separate terms and conditions which students should consider carefully before accepting. Students are advised to obtain independent legal advice before signing any legally binding agreements.
Please note that the Academic Regulations and the policies and procedures below may be subject to some revision. In the event that any changes are made during this academic year, the relevant document will be marked with an asterisk * and details of the changes made can be found in this document. Where necessary, further communications with applicants and students will follow.
Academic policies
- Birmingham City University Academic Regulations 2021-22 - fourth edition*
- Student Attendance and Engagement Policy*
- Extenuating Circumstances Procedure (2019) and Extenuating Circumstances Procedure (Jan 2022)*
- Instructions to Candidates in written examinations
- Intellectual Property policy*
- Assessment and Feedback Policy*
Tuition Fees/Finance policies
- Tuition Fee Policy*
- Refund and Compensation policy for course closures - See Annex 1 to Student Protection Plan
Student Governance procedures
- Guiding Principles for Complaints and Appeals
- Student Complaints Procedure*
- Academic Appeals Procedure
- Student Disciplinary Procedure*
- Academic Misconduct Procedure
- Student Suspension Guidance
- University Panel Guidance
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
- Drug and Substance Misuse Policy*
- Students with Criminal Convictions Policy and Procedure
- Respect at BCU*
IT
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
- Student Password Policy
Library
General
- Data Protection Policy
- Privacy Policy
- Safeguarding Policy*
- Student Protection Plan
- Access and Participation Plan 2019/20
- Student Disability and Mental Health Policy*
- Reasonable Adjustments Panel*
Accommodation
Where students wish to reside in University accommodation, they are required to enter into a separate contract (a licence) with the University. The licence and further information can be found here. Please note this contract only applies to University managed accommodation namely University Locks. Other providers and private landlords will have their own separate terms and conditions which students should consider carefully before accepting. Students are advised to obtain independent legal advice before signing any legally binding agreements.
Please note that the Academic Regulations and the policies and procedures below may be subject to some revision. In the event that any changes are made during this academic year, the relevant document will be marked with an asterisk * and details of the changes made can be found in this document. Where necessary, further communications with applicants and students will follow.
Academic policies
- Birmingham City University Academic Regulations 2020-21 - third edition*
- Student attendance policy
- Extenuating Circumstances Procedure 2019/20
- Instructions to Candidates in written examinations
- Intellectual Property policy
Tuition Fee/Finance policies
- Tuition Fee Policy
- Refund and Compensation policy for course closures - See Annex 1 to Student Protection Plan
Student Governance procedures
- Guiding Principles for Complaints and Appeals
- Student Complaints Procedure
- Academic Appeals Procedure
- Student Disciplinary Procedure - COVID-19 Student behaviour policy*
- Academic Misconduct Procedure*
- Student Suspension Guidance
- University Panel Guidance*
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
- Drugs and Substance Misuse Policy
- Students with Criminal Convictions Policy and Procedure*
IT
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
Library
General
- Data Protection Policy*
- Privacy Policy
- Safeguarding Policy*
- Student Protection Plan
- Access and Participation Plan 2019/20
Accommodation
Where students wish to reside in University accommodation, they are required to enter into a separate contract (a licence) with the University. The licence and further information can be found here. Please note this contract only applies to University managed accommodation namely University Locks. Other providers and private landlords will have their own separate terms and conditions which students should consider carefully before accepting. Students are advised to obtain independent legal advice before signing any legally binding agreements.
Please note that these policies and procedures will remain in force in 2019/20 until such time as they are revised. In the event any changes are made, the changes will be published on this page.
Academic policies
- Academic Regulations 2019/20
- Addendum to the 2019-20 Academic Regulations
The Academic Regulations and Policy Committee has approved a number of new derogations since the publication of the Second Edition of the Academic Regulations in September 2019. These are shown in this Addendum to the Academic Regulations, highlighted in blue text. There have also been some amendments to previously approved derogations which are shown in orange highlighted text. This addendum has been produced to ensure that all derogations that apply in the 2019/20 are clearly stated. The vast majority of the additions and revisions are to ensure that the requirements of professional, statutory or regulatory bodies continue to be met or to provide further clarification on placement arrangements for students wishing to repeat a stage or a failed placement assessment. These new and amended derogations will be reflected in full in the next edition of the Academic Regulations in 2020/21.
Further details on accreditation can also be found in course handbooks and students are advised to approach their Course Convenor if they have any questions about accreditation and/or derogations from the regulations.) - Birmingham City University Academic Regulations 2019-20 - second edition
- Student attendance policy
- Extenuating Circumstances Procedure 2019/20
- Instructions to Candidates in written examinations
- Intellectual Property policy
Tuition Fee/Finance policies
- Tuition Fee Policy
- Refund and Compensation policy for course closures - See Annex 1 to Student Protection Plan
Student Governance procedures
- Guiding Principles for Complaints and Appeals
- Student Complaints Procedure
- Academic Appeals Procedure
- Student disciplinary procedure 2017-20
- Student Suspension Guidance
- Panel Guidance
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
- Drugs and Substance Misuse Policy
IT
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
Library
Please note for 2019/20 a number of changes have been made to the Library Rules and Regulations. The key changes are:
- Anyone whose card has been retained because it has been used by someone else to gain access to University buildings will need to re-claim their card from Security, not the Library.
- Not all bands of SCONUL users are entitled to borrow books. Bands A, B and C may borrow up to 4 items at a time, but B and R borrowing is for reference only.
General
- Privacy Policy
- Safeguarding Policy
- Student Protection Plan
- Access and Participation Plan 2019/20
Accommodation
Where students wish to reside in University accommodation, they are required to enter into a separate contract (a licence) with the University. The licence and further information can be found here. Please note this contract only applies to University managed accommodation namely University Locks for 2019/20. Other providers and private landlords will have their own separate terms and conditions which students should consider carefully before accepting. Students are advised to obtain independent legal advice before signing any legally binding agreements.
The various policies and procedures below state that they are ‘Effective from 2017/18’ - for clarity, please note that these policies remain in force in 2018/19 until such time as they are revised. In the event any changes are made, students will be informed.
Academic policies
- Academic Regulations 2018-2019
- Student Engagement Policy
- Extenuating Circumstances Procedure 2018-19
- Instructions to Candidates in written examinations
- Student Withdrawal and Interruption policy
- Intellectual Property policy
Student Governance procedures
- Concerns and Complaints Procedure and Formal Complaint Form
- Academic Queries and Appeals Procedure
- Student disciplinary procedure 2017-20
- Student Suspension Guidance
- Panel Guidance
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
IT
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
General
Tuition Fee/Finance policies
Please note that the Fees Policies are currently being revised and will be finalised and uploaded onto this web page shortly. Communications about the changes will follow.
A summary of the Regulations is provided below. Please note that some additional policies will be applicable to you including ones specific to your School or Faculty.
Academic policies
- Student Engagement Policy
- Assessment Regulations for Undergraduate Students (15 credits)
- Assessment Regulations for Undergraduate Students (20 credits)
- Assessment Regulations for Postgraduate Students (15 credits)
- Assessment Regulations for Postgraduate Students (20 credits)
- Extenuating Circumstances Procedure
- Instructions to Candidates in written examinations
- Student Withdrawal and Interruption policy
- Intellectual Property policy
Tuition Fee/Finance policies
Student Governance procedures
- Concerns and Complaints Procedure and Formal Complaint Form
- Academic Queries and Appeals Procedure 2017
- Student disciplinary procedure 2017-20
- Student Suspension Guidance
- Panel Guidance
- Voice Over Internet Protocol Procedure
- Fitness to Practise procedure
- Fitness to Study procedure
IT and Library
- Copyright and file sharing policy
- Information Security policy
- Computer Systems and Networks policy
- Guidance Notes for the Use of Computer Systems and Networks
- Conditions of Use of the Automated Laptop Loan Service
- Rules and Regulations
General
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