Your graduation day is going to be emotional and you'll be mega busy catching up with friends, family and lecturers.
Is it essential to wear a gown at the ceremony?
Yes, it is required that every graduate wears a gown and smart business attire in order to cross the ceremony stage. If graduates enter the ceremony hall without a gown, they will not be presented on stage.
Can graduates attend the ceremony if they have outstanding academic-related debt to the University?
Students can register for their ceremony on the understanding that should they have outstanding University debts these will be cleared by 30th November 2018.
If the finance department cannot confirm your payment has been received by the deadline date set your ceremony invitation will be revoked and you will not be able to attend your graduation.
What are the seating arrangements inside Symphony Hall?
Graduating students are seated in the stalls of the hall. Those receiving the same award title will sit together, within classification and alphabetical order.
We ask graduates to ensure coat/bags are stored in the cloakroom (£1 charge) or left with guests before entering the hall.
Guests are seated in the upper levels of the hall.
What time should we arrive?
Graduates should allow at least 90 minutes before the ceremony starts, in order to register, robe and have any photographs taken.
If your ceremony starts at 10.30am, the registration desk will be open from 8.30am.
If your ceremony starts at 2.30pm, the registration desk will be open from 12.30pm.
Guests only need to arrive before the ceremony start time if they wish to have family photographs taken with the graduate by the photography company.
How many guest tickets can I buy?
Graduates do not need to buy a ticket as yours is provided free of charge. Please ensure you go to the graduate registration desk to collect your ticket as soon as you arrive on the ceremony day.
Although the University subsidises the cost of the ceremonies, unfortunately we do have to charge for guest tickets. Each graduate is limited to two tickets. This is to ensure equal opportunity is given for all graduates and their families to attend the ceremonies where there is a finite resource of seating.
For larger ceremonies we cannot always guarantee that each graduate will be able to purchase two guest tickets; therefore you are advised to purchase any guest tickets as early as possible.
The tickets cost £20.00 for adults and £10.00 for children (aged 18 months to 14 years). Children above the age of 18 months must have their own seat to comply with fire and Health and Safety regulations. A ticket must be purchased for every guest who attends the ceremony. Each ticket holder can visit the refreshment area for tea/coffee and a cake either before or after the ceremony.
Guest tickets are released for sale on a first-come first-served basis and we strongly recommend that you purchase these as soon as you have confirmed your attendance, even though results are not yet known.
Any additional unsold tickets may be available for purchase closer to the ceremonies, the date of which will be included in each graduates invitation email. Please note the availability of such tickets cannot be guaranteed but where they do become available, these tickets will be sold on a first-come, first-served basis and will be in a different area of the hall from the initial two guest tickets.
How do graduates receive their results transcript?
Where graduates have not received their final transcript, please contact the relevant Faculty Office via the Main University telephone number +44 (0)121 331 5000.
Is there disabled access at the venue?
Symphony Hall has excellent access for those with mobility difficulties. Staff at Symphony Hall will try to meet individual requirements where possible. University and Symphony Hall staff will be available to help you on the day.
Graduates or guest with disabilities can park free at the North Car Park in the nearby Barclaycard Arena - see the map in the travel guidance section. There is a 'dropping off point' for wheelchair users immediately outside the International Convention Centre (ICC) in King Alfred Place. Limited parking for blue badge holders driving their own vehicles is also available on King Alfred Place.
Please note you must pre-book these services and it is recommended you do this when you are purchasing your tickets (+44 (0)121 780 3333). Blue badge parking is subject to availability.
Provision for guests during ceremony
Wheelchair positions are situated on the ground level and Upper Circle and can be booked in advance through the Symphony Hall box office on +44 (0)121 780 3333.
The auditorium is equipped with an infra-red system to assist guests with hearing loss - receivers are available from the Duty Manager on request.
Graduates with disabilities
Graduates who have additional support requirements should notify us of these while registering for the ceremony. Wheelchair positions, BSL interpreters and other services will be arranged as required. We will contact you regarding the arrangements near to the ceremony date.
If additional support requirements are only known after registration, please telephone +44 (0)121 331 7777 as soon as possible.
How do I obtain a visa support letter?
The University can write letters for the graduate confirming their invitation and registration for the ceremony. These can be used to support visa applications for the graduate and their two guests.
Can children attend?
We understand that your graduation can be a celebration for your family. Due to the acoustics of the Symphony Hall, disruptions by small children can be disturbing for members of the audience.
All children must be accompanied by an adult guest and children over 18 months old will require their own ticket; this is to comply with fire and Health and Safety regulations within the Symphony Hall.
Please note that there are no crèche facilities at these events and therefore children should not be left unattended within the ICC and/or Symphony Hall complex at any time.