How to contact us during Clearing

Our friendly advisors are on hand throughout Clearing to support you, answer your questions and assist with your application. Our phone lines can be very busy over the Clearing period, so prepare ahead of time by finding out the best way to contact us.

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Looking to apply through Clearing?

If you have received your results and would like to apply to a course through Clearing, please give us a call from 8am on Thursday 15 August. If you are still waiting for results, including GCSEs, please only get in touch when you have received these.

Our Clearing Hotline operating hours are as follows:

Thursday 15 August 8.00am – 10.00pm

Friday 16 August  8.00am – 8.00pm

Saturday 17 August  9.00am – 4.00pm

Sunday 18 August  10.00am – 2.00pm

Monday 19 August  8.00am – 5.00pm

Tuesday 20 August  Friday 25 August 9.00am – 5.00pm

Tuesday 21 August  8.00am – 5.00pm

Wednesday 22 August – mid-October   9.00am – 5.00pm

(weekdays only, excluding bank holidays)

Read our Clearing FAQs

Before making a call, find out if you can answer your enquiry using our handy Clearing FAQs.

Already made an application or received an offer?

If you're looking for an update on your application, or need more general support, it may be more appropriate to contact our Admissions team directly. Admissions can support with issues such as:

• questions about an existing application
• transferring to us from another institution
• swapping courses
• extenuating circumstances which have disrupted your studies
• applying through adjustment.

Call our enquiries team: 0121 331 6295 or email admissions@bcu.ac.uk.

You can also check our Clearing FAQs to see if you can find the answer to your question.

Already have your place confirmed?

If you’ve had your place confirmed and would like to know how to enrol to when you will receive your student ID card or information about your induction, you can contact the Enrolment Contact Centre.

Call: 0121 331 5684 or email: studentengagement@bcu.ac.uk

You can also check our Clearing FAQs to see if you can find the answer to your question.

What should you do next?

Find your course

We have a wide range of courses still available in Clearing, browse our courses and find the right course for you.

Courses in Clearing

Calculate how many UCAS points you have

If you give us a call, you'll need to know how many UCAS points you have - so get prepared and work them out with our handy calculator.

UCAS calculator

Make your call!

Our guide to your call explains exactly what you will be asked for over the phone and how you can best prepare.

Clearing call tips
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Download your guide to clearing

Not sure what Clearing is about? We've created a guide packed with tips and hints just for you

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