Graduation Ceremonies

General Information

Where is my graduation ceremony and how do I get there?

Graduation ceremonies are held at Symphony Hall, part of the International Convention Centre in Birmingham city centre. For travel information visit the Graduation Venue page

What time do I need to arrive?

For a full schedule of what to expect on the day, visit the What Happens on The Day  page. We recommend arriving at least 90 minutes before your ceremony starts to allow enough time for registration, gown collection and photography. 

Is there disabled access at the venue?

Symphony Hall is fully accessible, with staff available to assist graduates and guests with mobility needs.

  • Accessible parking is available for Blue Badge holders but must be booked in advance when securing guest tickets. Spaces are limited and available 90 minutes before the ceremony with a 30-minute departure window after the event.
  • A drop-off point for wheelchair users is located at the traffic island on Cambridge Street with pedestrian access via King Alfred’s Place.
How long is the graduation ceremony?

Each ceremony lasts approximately 1 hour 30 minutes.

Who makes speeches during the ceremony?

The ceremony will include speeches from:

  • The Academic Procession (welcome address).
  • An Honorary Doctorate recipient (guest speech).
  • A graduating student (concluding remarks).
What will I need to do on stage?

  • Stand on the ‘X’ marked on stage, when your name is called
  • Once your name is announced, walk across the stage to shake hands with our Chancellor or nominee.
  • Return to the hall for the rest of the ceremony (you will not return to your original seat).
Can I attend if I have outstanding academic-related debt?

You can register for your ceremony, but your place will be withdrawn if outstanding debt is not cleared by the deadline. If this happens, you will be invited to a future ceremony, provided you have not deferred more than once.

For payment queries, contact the Debt Recovery Team at debtrecovery@bcu.ac.uk.

How do I obtain a visa support letter?

You can request a visa support letter when completing your online registration. This confirms your ceremony invitation and registration status which can support your visa application.

For details, visit the Visa Support Letters page.

Can I watch the ceremonies online if I cannot attend?

Yes, all ceremonies are filmed and live-streamed online. Links will be available on the ceremony day.

Can children attend the ceremony?

Yes, but please consider the 1.5 to 2-hour duration, as young children may become restless.

  • A viewing room is available for parents who need to step away.
  • Children must be supervised at all times. Venue staff cannot provide childcare.
  • Children aged 18 months and older require their own seat, which counts towards the two-guest ticket limit.
Will I receive my degree certificate at the ceremony?

No, certificates are not presented at the ceremony and you do not need to have received yours to attend.

Once your award is confirmed, you will receive an email directing you to the mySRS Portal to confirm the address for postal delivery.

How do I get a digital certificate?

  • Graduates from September 2019 onwards automatically receive access via Gradintelligence. 
How do I get my results transcript?

Reserving Your Place

What if I cannot access MySRS to register?

Your MySRS portal access has been extended. if you have login issues, email graduations@bcu.ac.uk

How do I defer my place?

You can request to defer when completing your online registration. If you need to defer after completing registration, email graduations@bcu.ac.uk as soon as possible.

What happens if I defer?

  • Your place will be transferred to the next graduation ceremony.
  • You will receive a new invitation for the next available ceremony.
  • If you had already booked guest tickets, gown hire or photography, you will need to rebook these for your rescheduled ceremony. Please check the refund policies for each service.

If you have any questions about deferring, email graduations@bcu.ac.uk for further advice.

Why has my ceremony sold out?

If your ceremony reaches capacity before the deadline, registration will close. You will be contacted via email regarding your options.

How can I change my attendance status or publicity preference?

To update your attendance status or publicity preferences, email graduations@bcu.ac.uk by the . After this date, changes cannot be made as arrangements will be finalised. 

Guest tickets

If I booked guest tickets for a ceremony in January 2025, do I need to book again?

New orders must be placed for the next upcoming event. 

How many guest tickets can I book?

Each graduate can book initially. Additional tickets may be released later, subject to availability. 

Can I change my guest ticket booking?

If tickets are still available for your correct ceremony, a refund will be processed for the incorrect tickets but handling fees will be retained.

  • Seating changes: If additional tickets are released later, they may be in a different area. You can request a reallocation, but a relocation fee may apply.
  • Wrong ceremony date/time: If you booked tickets for the wrong ceremony, you must rebook and request a refund for the incorrect tickets. To request a refund please email graduations@bcu.ac.uk with your student ID, full name, email address used for the booking and your booking reference.
  • Updating contact details: Email graduations@bcu.ac.uk with your updated details.
I have achieved two awards both in the same ceremony. Am I eligible for four guest tickets?

No, there is a maximum of two guest tickets per graduate, per ceremony initially. If additional tickets become available, they will be released in general sales.

Can I bring a pram into the auditorium?

No, prams and pushchairs are not allowed inside the auditorium. They must be stored in the cloakroom. 

Gowning

Do I need to rebook gown hire if my ceremony was rescheduled?

Yes, you will need to place a new order for the rescheduled ceremony. 

Is it essential to wear a gown at the ceremony?

Yes, all graduates wear a gown to cross the stage. Anyone without a gown will be presented. 

When can I collect my outfit?

Gowns are collected on the day of your ceremony or posted to you if you have arranged an extended hire. Please arrive early to allow enough time. 

Where do I collect my gown?

After registering at the ICC, you will be directed to Hall 4 to collect your gown. Visit the Gowning and photography page for the latest details.

How will I know how to wear the outfit?

Dedicated staff will be available to help you how to put on your gown, cap and hood.

What do I need to wear under my gown?

  • Smart business attire is required.
  • Casual clothing (e.g. jeans, t-shirts) is not permitted.
  • Wear a shirt, blouse or dress with buttons to secure your gown.
  • Choose comfortable shoes for walking across the stage.
I have achieved or am due to be awarded multiple awards at BCU and my awards are both in the same ceremony. Which gown should I book?

If you have multiple awards in the same ceremony, you only need to order one gown.

When registering, you will be asked to select which award you wish to cross the stage for. Your gown order will be matched to this award. The University will register only your chosen award with the gown supplier.

If you have any questions, please check the Gowning & Photography page or email graduations@bcu.ac.uk.

I have achieved multiple awards at BCU. How many gowns should I book?

  • If both awards are in the same ceremony, you only need to order one gown.
  • If your awards are in different ceremonies, you must order a separate gown for each ceremony (e.g. undergraduate vs Master’s gown).

Photography

Do I need to pre-book my photography timeslot?

No, graduates do not need to book a specific timeslot for portraits. However, pre-booking your photography package via Ede & Ravenscroft is recommended.

  • Payments on the day are card-only (AMEX not accepted).