It’s results day, emotions are high and picking up the phone is probably the last thing you want to do. We’re here to reassure you that it’s not as scary as it seems and to explain exactly what you will be asked for on the call so that you can be prepared on the day.
1. Get ready
Firstly, grab a cup of tea and settle in for your chat with one of our friendly advisors. Remember, they are here to help you find your perfect course, so there’s no need to be nervous.
If you’re calling on results day, there may be a queue but don’t worry, you’ll get through! If you’ve been waiting to get through to someone on our hotline for more than five minutes, you’ll be given the option of receiving a callback. Meaning that you can hold your place in the queue without sitting on the phone for ages. We’ll call you back once it’s your turn.
Top tip: make sure you’re the person giving us a call. We can’t talk about your application with friends, parents or carers, so make sure you’re the one doing the talking.
2. The call
During the clearing call, we'll ask you a number of things, for example:
- Your personal details (name, address, email, phone number).
- Your UCAS number and Clearing number – you should be able to find these on your UCAS Hub account.
- The name of the course(s) you want to apply for.
- Your results – both A-Level/BTEC/T-Level and your GCSEs or equivalents. Make sure you tell us the subject and the name of your qualification (e.g. BTEC Extended Diploma).
- Any questions you might want to ask us!
If you're applying directly to us without a UCAS account, then we may have a few more questions about yourself but don't worry, the application won't take too long!
Top tip: Make sure you have a pen and paper to note any important details down.
3. Get your place!
Hopefully, you're now fully prepared and informed ahead of clearing. When you have your results, give us a call on 0121 331 6777.
If there's anything you aren't sure about, we’re here to help you and give you any advice and guidance you need.
Good luck!
What's next?
If you receive an offer from us over the phone then congratulations! We'll tell you your next steps over the phone and via email. Here are some useful links for your next steps:
- How to add a Clearing choice - If you’ve applied through Clearing and the university you’ve applied for has confirmed your provisional Clearing offer, the next step is to add this as a Clearing choice in your UCAS Hub account. We’ve put together a step-by-step guide on how to add your offer from BCU as a Clearing choice.
- How does a Clearing interview work? - Some Clearing courses will require you to attend an interview, so we can get to know you and see if you'd be a good fit for the course. They're a normal part of the application process and nothing to worry about, but to help you prepare and put you at ease, we’ve listed all the important things you need to know about Clearing interviews.
- Sort out your finance and accommodation - There are a few practical bits to sort out when you join us. See our step-by-step guides to applying for finance and accommodation after receiving your offer.
