Offer Holder Day FAQs

Our Offer Holder Days (OHDs) are a chance for you to experience what it would be like to study your chosen course here at Birmingham City University.

If you have a question ahead of booking or attending your OHD, please see our frequently asked questions below. If you have a question that isn’t answered here, please contact us.

ABOUT OFFER HOLDER DAYS

 
Is it compulsory to attend an OHD?

OHDs are optional for offer holders to attend. They provide a valuable opportunity to get to know the course better and in more depth than an open day. You will have the opportunity to experience real-life classes and practical activities, get familiar with the campus, get to know your future tutors better, as well as speak to students on the course.

 
I’ve already been to an Open Day – do I need to attend an OHD too?

Our Open Days are designed to introduce you to everything we offer at BCU and to help you to find the right course for you. Our OHDs are specifically for offer holders to explore your course of interest in more depth, with practical sessions delivered in groups. You’ll have an opportunity to meet offer holders who could potentially be your fellow classmates, as well as ask questions to student support services, tour accommodation and ask any questions that you might have before starting the course.


BOOKING YOUR PLACE

 
I've not received an email inviting me to an OHD. What should I do?

You will receive an email invitation to an OHD after we have made you an offer of a place to study at Birmingham City University. If you have received an offer but have not received an invite to an OHD, please contact us.

If you have applied to BA Acting, BMus, or BSc (Hons) Therapeutic Radiography, you will be invited to attend an interview/audition rather than an Offer Holder Day.

 
I've booked for an OHD but I've not received an email confirming it. What should I do?

If you haven’t received an email to confirm your booking after registering for an OHD within 48 hours, please check your junk email. If you still haven’t received it after this time, please contact CRM@bcu.ac.uk with your name, course, and date that you have booked for, and we will check your details and re-send the confirmation email to you.

 
I need to change my booking to another date. How can I do this?

If you want to change the date of your OHD, you can do this by emailing CRM@bcu.ac.uk with your name, course, and the date that you would like to change to. You can see all dates for your course via the link in your invite.

 
How can I cancel my booking?

If you can no longer attend and want to cancel your booking, please email CRM@bcu.ac.uk along with your name and the date of the OHD to inform us that you are unable to attend, and we will cancel your booking.

 
I've lost my booking confirmation email. How can I get another one sent to me?

If you cannot find your OHD email, please contact CRM@bcu.ac.uk along with your name and course, and we will re-send the email to you. We also send email reminders in the lead up to the event, so you can expect to receive more emails between booking and the event date - be sure to look out for these too.

 
I've booked an OHD, but I keep receiving emails asking me to book for the event. What should I do?

You will be invited to an OHD for every course that you have applied for at BCU. Therefore, if you have not registered for all OHDs that you been invited to, you may continue to receive event reminders.

If you have registered for all the Offer Holder Days that you want to attend, please ignore any additional emails inviting you to book.

 
I've tried to book for an OHD but the booking page isn't working. What should I do?

If you are having trouble booking your OHD on the webpage, please contact CRM@bcu.ac.uk to report this, along with your full name, course, and preferred date to attend and we will get back to you to assist with your booking.

All available spaces for our Offer Holder Days are listed on the website, so if your preferred date is fully booked, we suggest you book onto another date. Alternatively, you can check back at a later stage to see if any places become available.

 
I've applied for more than one course, why have I not received an invitation to an Offer Holder Day for all the courses I applied for?

It may take longer to process applications for some courses, so offers and invitations to Offer Holder Days will arrive at different times after you apply. If you have applied for more than one course, you will receive further Offer Holder Day invitations if you receive an offer.


ATTENDING YOUR OFFER HOLDER DAY

 
Can I bring guests to the OHD?

We ask that you bring a maximum of one guest on the day. The practical activities are designed specifically for offer holders, so parents, carers and guests will be provided with a separate schedule of activities to attend during the offer holder sessions, to give them the chance to have questions answered and learn more about student life at BCU. Details will be available for your guest on the day. 

 
Do I need to arrive for the start time, or can I drop in throughout the day?

We ask that you arrive at the start of the event to allow you to attend all sessions throughout the course of the day. Check-in is open from 10am on Saturday and 12pm on Wednesday, so please arrive at this time to avoid missing any activities on the day. 

If you are running late, don’t worry – please just make your way to the check-in as stated in your email as soon as you arrive, and our check-in staff will signpost you to your session.

 
I have applied for more than one course and have been invited to an OHD for all of them. Can I attend both on the same day?

Each course offers a welcome talk and two practical sessions at every Offer Holder Day, so we would encourage you to attend one event for each course you hold an offer for. However, if you are only able to visit us once and would like to go to more than one course - you are welcome to choose which part of the day you would like to spend with each course, to get a taste for what you have applied for. Please let check-in staff know what your plans are for the day and we will guide you appropriately.  

 
I need to leave before the end of the event. Am I able to do this?

Of course. If you are unable to stay for the full day due to other commitments, please let a member of the team know on arrival so that they can provide you with everything you need before you leave.