Arriving in the UK

Birmingham City University Phone and Email Information

Birmingham City University, UK

Tel: +44 (0)121 331 5000
Email: international.enquiries@bcu.ac.uk 

University Security Office (24 hours)

Tel: +44 (0)121 331 6325

Students Union

Tel: +44 (0)121 331 6801
Email: bcusu.reception@bcu.ac.uk  Website: Your Students' Union Website (bcusu.com)

International Office – Admissions Service (All information about your application and enrolling on your course)

Tel: +44 (0)121 331 5389
Email: international.enquiries@bcu.ac.uk -Request Call Form: Contact us | Birmingham City University (bcu.ac.uk)

Meet and Greet Team (Any information that you may need about the Meet and Greet Service)

Email: meet.greet@bcu.ac.uk

In an emergency, telephone the Security Office (24 hours): +44 (0)121 331 6969

International Orientation Team

Email: international.events@bcu.ac.uk

Accommodation Services (Open 9-5pm, outside of these hours contact security for assistance)

Tel: +44 (0)121 331 5191 / 5189 / 6785
Email: accommodation@bcu.ac.uk            Contact Form: Contact Accommodation | Birmingham City University (bcu.ac.uk)

External Contacts

Birmingham Airport (24 Hours)
Birmingham Airport lost baggage/property

Tel: +44(0) 871 222 0072
Tel: +44(0) 121 767 7771
Website: Lost or Damaged Baggage

Entering the UK (Information to read before entering the UK)

Website: Entering the UK: At border control

UK Immigration Advisory Service (Immigration Help if you have been refused entry at the airport)

Tel: +44 (0)333 414 9244
Email: info@iasservices.org.uk

Customs & Excise (for information about restricted goods and duty free allowances)

 Website:  Bringing goods into the UK

UKCISA (UK Council for International Student Affairs) General help and guidance for International Students

Tel: +44(0)20 7788 9214
(Mon - Fri; 13:00 - 16:00)

British Council (for information on studying and living in the UK)

Tel: +44 (0)161 884 0291
Email:
general.enquiries@britishcouncil.org
Online Enquiry Form: British Council

Public Transport Information

Transport for West Midlands (For bus information in the West Midlands area)

Tel: +44 (0)345 303 6760 (9:00am – 5:00pm)


National Rail (For all train information)


Tel: +44 (0)345 748 4950 (24 Hours)


National Express (For all coach information)


Tel: +44 (0)871 781 8181 (24 Hours)