When you are invited to enrol, you will receive a separate email with your student login details, which you can use to access iCity, Moodle, email and more.

Your University email address is usually in the format: Firstname.Lastname@mail.bcu.ac.uk. To access your emails you can log on to iCity and click the mail icon in the top right of the page or type mail.bcu.ac.uk into your browser. If you need help with your email address or your student ID and password, contact IT Help.

If you have been set up with Multi Factor Authentication, you will now have access to reset or change your password for BCU services when you:

• Are working remotely from the BCU network (at home or somewhere else off campus),
• Have internet access and,
• Have access to another device (a mobile phone or tablet).

Yes, you can set up as many devices as you like to receive your student emails. For more details, visit iCity. IT Help staff can help you set up your phone at the locations above.

Your student email account will be the main point of contact used by the University to send you important information, so please make sure you check it regularly.

Moodle is the University’s standard virtual learning environment. This provides a web-based system to support students in their learning. Information and resources can be uploaded to course topics as well a variety of other activities including the e-submission of coursework, discussion groups, and on-line tests.

Find out more about Moodle.

iCity is the University’s portal giving you access to your emails, timetable, course information, Moodle, Faculty information pages, Library information, University messages and news in one place.

Type icity.bcu.ac.uk into your Internet browser and enter your student ID and password when prompted. Alternatively, go to the University website and follow the useful links in the top right-hand corner.

Yes, the WiFi network at Birmingham City University is called Eduroam. Select WiFi settings on your device and search for the Eduroam network. Once you have selected this, enter your University email address and password to connect. For more details, visit iCity. IT help staff can help you set up your laptop or tablet if required.

Eduroam is not currently available in University accommodation.

All campuses have wireless access in most locations.

Your Course gives you quick and easy access to your personal course and module information directly from iCity. You can view upcoming assignments, access Moodle, find contact details for your module and course leaders as well as your personal tutor. At a glance, you can see where you are in your studies and what work needs to be done.

The iBCU App gives you easy access on mobile devices to iCity and many other features and services. Use the following links to download the App for Android, iPhone or Windows.