Summer 2022 ceremonies

Guest tickets

Guest tickets are now on sale (as of Wednesday 20 November) with specific booking links having been sent via email to all those who have successfully registered and reserved a seat for their ceremony.

As a graduating student, your ticket is free of charge and can be collected from the Registration desk on the day of your ceremony.

All graduates are initially eligible to book two guest tickets to ensure that everyone has an equal opportunity to bring guests. If you attempt to book more than two tickets during the initial sale period, any excess tickets will be automatically cancelled, and the purchaser will be responsible for any booking fees incurred.

Guest tickets cost £18.50, including a £3.50 booking fee. All children aged 18 months to 14 years must have their own ticket. If you don’t secure tickets for children, you may need to purchase additional ones on the day, which could be in a different area of the Hall. Please note that if seating needs to be reallocated for extra guests, a relocation fee may apply. For details on our policy regarding children attending, please see our FAQs.

Please note the following flat-rate booking fee charges are also applied by B:Music, Symphony Hall Box Office:

• £3.50 per ticket for on-line and counter bookings

• Lost tickets - a minimum charge of £2.00 will be made by Symphony Hall for printing duplicate tickets.

All tickets will be issued as E-tickets to the email address used when completing your booking. Please remember to share these with your guests ahead of your graduation so they can get to their seats as you will be separated when entering the Hall!

Please note that telephone bookings are currently not available.

Additional guest tickets

Additional guest tickets will go on sale from Wednesday 4 December from the B:Music Symphony Hall box office website. These tickets are sold on a first come first served basis, and are subject to availability and will be in a different area of the hall from seats booked prior to this date.

You will receive an email notification when these tickets go on sale.

Access requirements 

We are keen to support all of our graduates and guest access requirements and B:Music Symphony Hall offer a number of accessible seats.  

If you/student have a specific seating arrangement, we need to be aware of please make sure you confirm these details to us when completing your online registration.  

If your guests require a ticket with disabled access, additional room, a carer ticket, or are unable to book online please email award.ceremonies@bcu.ac.uk and we will support you with your requirements. 

Refunds

If your circumstances change and you/guests can no longer attend, you can request a refund up until Friday 3 January 2025, 5pm. While your seats will be released and payment will be refunded, please note that your booking fee will be retained.

If your place is withdrawn from the ceremony, due to not receiving confirmation of your award, you can request a refund (including booking fees) if it is claimed by Friday 13 December 2024, 5pm. Refunds can still be claimed after this date up until Friday 3 January 2025, 5pm however booking fees will be retained.

Requests made after this date will not be eligible for a refund.

Where you require a refund for guest tickets, please email award.ceremonies@bcu.ac.uk with your student ID number, booking reference number and the email address you used to complete your booking.

Double award holders

If you hold or are due to receive multiple awards at BCU with graduation ceremonies scheduled on different dates/times, you may purchase up to two guest tickets for each event you attend. Please note that you will be required to pay for all guest tickets booked.

If both of your awards are included in the same ceremony, you can initially book up to two guest tickets, with the possibility of booking additional tickets if they become available during general sale.

All graduates are eligible to book two guest tickets initially to allow everyone an equal chance to bring guests with them, should they wish. If you have booked more than two tickets during the initial sale period, these will automatically be cancelled, and the purchaser will be liable for any booking fees incurred.

If any additional guest tickets become available, these will be released on general sale two weeks after the initial sale date and we will email all of our graduates when this happens.

Tickets cost £20.00 for adults and £10.00 for children (aged 18 months-14 years) plus £3.00 booking fee. For information about our policy on children attending please see our FAQs page on the menu above.

Please note the following flat-rate booking fee charges are applied by the Symphony Hall Box Office: 

• £3.00 per ticket for on-line, telephone and counter bookings 
• £1.50 for postage of tickets (applicable to UK address only, overseas addresses are advised to collect tickets on the day).  
• Lost tickets - a minimum charge of £2.00 will be made by Symphony Hall for printing duplicate tickets. 

We encourage you to choose the e-ticket option to avoid postage costs and receive your ticket directly to your email address, which can then be scanned on the day.

Double award holders

If you already hold or are due to be awarded multiple awards at BCU and your graduation ceremonies are scheduled for different dates/times, and you opt to attend them both, you will be eligible to purchase up to two guest tickets for each event you are attending. Please note you will be required to pay for all guest tickets you book.

If both of your awards are included in the same ceremony, you will be eligible to book up to two guest tickets initially, however you may be able to book more tickets if they become available on general sale.

Additional support requirements

We are keen to support all of our graduates and guests and Symphony Hall offer a number of accessible seats. If you require a ticket with disabled access, additional room, a carer ticket, or are unable to book online please email award.ceremonies@bcu.ac.uk and we will support you with your requirements.

Graduating staff members

If you are currently a BCU staff member, please refer to the instructions sent to you via email. If you have any questions, please email award.ceremonies@bcu.ac.uk